Posts tagged ‘unique’

How Our Collective Unique Views of the World Could Lead To Systemic Failures

So You Think That What You See Is Real (SYTWYSIR)?  But have you ever heard of the Cartesian Theatre? This is in a nutshell how our brain works. We normally collect external stimuli via our eyes, ears, hands and other external senses. These stimuli are organized by the little guy sitting inside our brain (“the stage manager”) to make an internal ‘picture’ of the external world. So the stage manager gives a perceived visualisation of the external world. Go ahead: close your eyes and imagine some scenery. You can see it, even with your eyes closed! So what you think you see does not have to be real! In fact it’s always an illusion.

Now to the core part of this blog. Why might our collective unique views of the world lead to systemic failures? Well, it’s not because we cannot sense (see, hear, …). A systemic failure might occur because what we THINK that the truth is, is only our own internal representation of that truth (not yours or mine but from all the others ofcoures). And that perceived truth might be counterclockwise to another’s perceived truth. Let’s say the little guy in our brain perceives the world as a place, where egoism and greed are normal and should be promoted and a sustainable society is oke but not if you have to pay for it. Now if this little guy accidently also happens to have a lot of societal power or mandate or influence over other people or over big (e.g. financial) outcomes, he might be able to create or sustain a systemic failure just by his perceived view of the world.

So what do we need to do? Well, suppose there are a lot of those little guys out there wandering around in our collective brains, and those little guys have the potential to create or sustain systemic failure, then we need to find a way to enter these guys brains. So that we might inspire them to re-translate there own unique perceivement of their external world into a perceived imaeg of a beautiful, golden age world where abundance is the norm and sharing has become daily routine. How wonderful would that be if that could succeed! Happy stage manager hunting!

A World With Unique Human Beings Needs Human-Centric Service Designs

We human beings are individuals. We are, literally, in-dividable. Unable to divide. Like atoms. Unique. And despite each of us being a unique, in-dividable being, we have a lot of things in common. But it’s in the commonality domain where we often take decisions more in favor on the common than on the individual aspects.

I have observed many times that the majority of commonality or services oriented decisions we make lead to one-size-fits-all concepts such as generalization, categorization, standardisation or centralisation. I believe these decisions are mostly driven by fear, lazyness or just plain incompetence. Fear for not achieving maximum efficiency. Fear for not achieving the maximum synergy. Fear for having to cope with more complexity. Lazyness because it makes systems operations easier. Lazyness because it makes design easier. Lazyness because it makes change management or project management easier.  Incompetence just because we haven’t yet invented how to design complex systems for complex worlds.

But how would our world look if we stopped generalizing and started designing our world just as it is? A world that is complicated and full of unique living beings with unique service requirements? Instead of falling back on the easy-way out abstracted, generalized “types” that favor a minority above the majority. Time for change!

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